Interpersonal Skills and Self Development

Developing an Accountability Mindset

Why Attend

Successful individuals understand the importance of having a mindset that focuses on results. These individuals have a keen sense of individual accountability and possess the ability to motivate themselves, as well as others. In this course, participants will learn how to develop action oriented plans that focus on delivering concrete results. Additionally, they will learn techniques that will allow them to take charge of their own work. Participants who can successfully master the skills in this course will become an invaluable asset to their organization.

Course Methodology

The course uses self-assessments and a wide mix of cases that promote healthy discussions around the importance of self-management and developing a result-based mindset. Participants will benefit from role-plays covering workplace challenges related to handling tasks, deadlines and priorities. Interactive team exercises are also used with each team presenting their findings and comments.

Course Objectives

By the end of the course, participants will be able to:
  • Increase their self-awareness for better self-management
  • Apply positive psychology techniques to improve productivity
  • Plan and set goals based on values and aspirations
  • Set task priorities and deadlines
  • Improve task outcomes
  • Outline the importance of a culture of accountability in their organization

Target Audience

This course targets professionals, from all industries, who want to learn tools and techniques to develop accountability and a result-focused mindset in themselves and others.

Target Competencies

  • Self-management
  • Self-motivation
  • Developing accountability
  • Goal setting
  • Driving results
  • Task management
Developing an Accountability Mindset

Course Outline

  • Increasing personal effectiveness through accountability
    • Knowing yourself
    • Overview of the DiSC behavioral tool
    • The 4 behavioral traits in the DiSC model
    • Attitude and a result focused mindset
    • Developing self-accountability
    • Adding value to your organization
    • Positive psychology
    • Escaping the average
    • Predicting job success
  • Tasks and results in a business environment
    • Role of self-management in managing tasks
    • Overview of task management
    • Task management and the business environment
    • Organizational perspective on work accomplishment
    • Impact of company strategy on task management
    • Role of organizational structures in getting tasks done
  • The importance of setting the right Key Performance Indicators (KPIs)
    • The relationship between KPIs and results
    • Characteristics of KPIs
    • Categories of KPIs
    • Selecting the right KPIs
    • Measuring KPIs
    • Targets and failures
  • Planning and task management
    • Managerial functions and tasks
    • Task management skills
    • Dealing with task constraints
    • Goals, objectives and tasks
    • From objectives to tasks
    • Scopes of work and task assignments
    • Identifying and managing task stakeholders
    • Task related risks
  • Setting task priorities and deadlines
    • How we deal with tasks
    • Task management and work
    • Planning, scheduling and meeting deadlines
    • Task management and the development of priorities
    • ‘To do’ lists and managing priorities
    • Time wasters, procrastination and immediate demands
    • Task management and stress​
  • Creating a culture of accountability
    • Organizational core values
    • The pitfalls of a culture without accountability
    • Developing a culture of feedback
    • Making accountability a habit
    • The importance of role modelling
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